Tag: Process Improvement

Various and Sundry

A Cold War that’ll Give You an Ice Cream Headache

By Bjorn Munson | by Bjorn Munson

Running contrary to the New Year’s notion of doing better for several years running is the McDonald’s Ice Cream machine, a notoriously finicky piece of equipment that has its own online dashboard of failure. And if the efficiency experts in your life don’t gnash their teeth at that, they likely will when they read Andy Greenberg’s article in Wired. It’s really infuriating to see miserable experiences be standardized, but to see the lengths to which…

Continue reading

Various and Sundry

Security Theater and the Future of the TSA

By Bjorn Munson | by Bjorn Munson

I suppose I should have posted this with Thanksgiving and the start of the holiday travel season, but hey, delays are to be expected with the TSA, right?Dylan Mathews over at Vox argues that the eliminating the TSA may, in fact, save lives. And if that’s too dry, you can always check out Adam Conover of “Adam Ruins Everything” as he debunks the security theater of the TSA. Man, I’m glad I don’t have to travel…

Continue reading

Producing

The Differences between a Policy, Process, Procedure, and Work Instruction

By Bjorn Munson | by Bjorn Munson

After last month’s deep dive into the realm of writing, I suppose it’s only fair that I touch on the fine art of producing and project management. Simply put, just as a “risk” and an “issue” are different in the land of project management, so too are documents like a Policy, a Process, a Procedure, and a Work Instruction. On a very basic level, you could think of them as increasingly detailed versions of the…

Continue reading